Terms of service

OVERVIEW

This website/application is operated by the Acegara team. Throughout the website/application, the terms “we,” “us,” and “our” refer to Acegara. Acegara offers this website/application, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“TERMS AND CONDITIONS,” “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These TERMS AND CONDITIONS apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

🛍️ Website & Platform

Our online store runs on the Shopify platform, which we use to display and sell our products.

👤 Eligibility & Account Information

You must be of legal age in your country or region to purchase products from this website.

You are responsible for providing accurate and complete information, as well as protecting your account and all activities under your account.

🧾 Order Submission & Acceptance

Submitting an order does not mean the order has been accepted. All orders are subject to confirmation and may depend on inventory, payment status, and product availability.

We reserve the right to refuse, cancel, or adjust orders, including but not limited to the following situations:

  • Product information, pricing, or inventory errors
  • Abnormal or incomplete order information
  • Product out of stock
  • Payment failure or payment risk
  • Suspected fraudulent orders

If your order is affected, we will do our best to contact you.

💳 Pricing & Payment

Unless otherwise stated, product prices are displayed in USD.

You agree to pay the product price, shipping fees, taxes, and any other applicable charges shown in your order.

We accept the payment methods listed on our website. You confirm that the payment method you use is legally authorized and valid.

We reserve the right to adjust prices, discounts, and promotions.

🚚 Shipping & Delivery

We only ship to countries or regions supported at checkout.

Delivery times are estimates only and may be delayed due to carriers, weather, customs, holidays, or other factors.

For more information, please refer to our Shipping Policy.

🔁 Cancellations, Returns & Refunds

Order cancellations, returns, exchanges, and refunds are subject to our relevant policies.

Returned items must remain unused and meet our return conditions.

Custom sizes, custom designs, and personalized products are generally not eligible for return or exchange unless there is a quality issue, shipping damage, or an incorrect item was sent.

For details, please refer to our Returns & Refund Policy.

📧 Emails & Marketing Communications

By subscribing to our emails, you agree to receive order notifications, product updates, and promotional information from us.

You may unsubscribe at any time through the unsubscribe link in our emails. Even after unsubscribing from marketing emails, we may still send important notices related to your order or account.

📷 User-Submitted Content

When you submit photos, videos, reviews, or other content to Acegara, you authorize us to use such content worldwide for display, marketing, social media, and other reasonable business purposes.

You confirm that:

  • You have the legal rights to submit the content.
  • The content does not infringe upon any third-party rights.
  • Acegara may use the relevant content free of charge.

™️ Intellectual Property

The text, images, designs, logos, videos, and other content on this website are owned by Acegara or the relevant rights holders and are protected by intellectual property laws.

Without written permission, you may not copy, modify, distribute, or use such content for commercial purposes.

🔗 Third-Party Services & Links

This website may contain links to third-party websites or services.

Acegara is not responsible for third-party content, services, or policies. Before using any third-party service, please review its terms and policies.

🛡️ User Responsibility & Indemnification

If Acegara suffers losses due to your violation of these terms, applicable laws, or third-party rights, you agree to assume the corresponding responsibility and provide compensation.

⚠️ Limitation of Liability

To the extent permitted by law, Acegara shall not be liable for any indirect, incidental, or consequential losses.

If Acegara is required to assume liability, the amount of liability will generally not exceed the amount you paid for the relevant product.

📌 Disclaimer

We do our best to ensure that the information on our website is accurate, but we do not guarantee that all content will always be complete, accurate, or up to date.

You use this website and related information at your own risk.

⚖️ GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

🌪️ Force Majeure

Acegara shall not be responsible for delays or failure to perform obligations caused by natural disasters, war, pandemics, government restrictions, logistics disruptions, system failures, or other force majeure events.

📝 Updates to These Terms

We reserve the right to update these Terms of Service at any time. Updated terms will take effect once posted on this website.

Your continued use of this website means you accept the updated terms.

📩 Contact Us

If you have any questions about these Terms of Service, please contact us:

Acegara Customer Support
support@acegara.com