Privacy policy
Last updated: May 23, 2026
Acegara operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience.
This Privacy Policy explains how Acegara collects, uses, stores, shares, and protects your personal information when you visit our website, place an order, contact us, subscribe to our email communications, or otherwise use our services.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
We may collect or process the following categories of personal information, depending on how you interact with our website and services:
Contact Information
This may include your name, email address, phone number, billing address, shipping address, and other contact details you provide.
Order and Transaction Information
This may include the products you view, add to cart, purchase, return, exchange, or cancel, as well as order history, payment status, shipping details, and transaction records.
Payment Information
Payments are processed through secure third-party payment providers. We may receive payment-related information such as payment confirmation, transaction status, and billing details, but we do not directly store your full payment card details.
Account Information
If you create an account, we may collect information such as your username, password, preferences, saved addresses, and account settings.
Communication Information
This includes information you provide when contacting customer support, submitting inquiries, sending emails, leaving reviews, or communicating with us in any other way.
Device and Usage Information
We may collect information about your device, browser, IP address, time zone, referring website, pages viewed, products viewed, interactions with our website, and other usage information.
2. How We Collect Information
We may collect personal information in the following ways:
- Directly from you when you place an order, create an account, subscribe to emails, contact us, or otherwise provide information.
- Automatically when you visit or interact with our website, including through cookies, pixels, tags, log files, and similar technologies.
- From service providers, such as Shopify, payment processors, shipping providers, analytics tools, advertising platforms, and customer support tools.
- From third-party partners where permitted by applicable law.
3. How We Use Your Personal Information
We may use your personal information for the following purposes:
To Provide and Improve Our Services
We use your information to process orders, confirm payments, arrange shipping, provide tracking updates, manage returns or refunds, respond to customer service requests, and improve your shopping experience.
To Communicate With You
We may use your contact information to send order confirmations, shipping updates, customer support responses, return or refund updates, and other service-related messages.
To Send Email Marketing
If you subscribe to Acegara email communications, we may send you promotional emails, product updates, seasonal offers, abandoned cart reminders, review requests, and other marketing content.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.
Even if you unsubscribe from marketing emails, we may still send you non-promotional messages related to your orders, account, shipping, returns, or customer support.
To Improve Website Performance and Personalization
We may use information about how visitors interact with our website to improve website design, product recommendations, page performance, marketing effectiveness, and the overall shopping experience.
To Prevent Fraud and Protect Security
We may use personal information to detect, investigate, and prevent fraudulent, unauthorized, illegal, unsafe, or malicious activity, and to protect our website, customers, and business.
To Comply With Legal Obligations
We may use your personal information to comply with applicable laws, regulations, legal processes, tax requirements, accounting obligations, and other lawful requests.
4. Cookies, Pixels, and Tracking Technologies
We may use cookies, pixels, tags, log files, web beacons, and similar technologies to collect information about how visitors use our website.
These technologies may help us:
- Remember your preferences
- Keep items in your cart
- Understand website traffic and customer behavior
- Improve website performance
- Measure advertising performance
- Provide relevant product recommendations
- Prevent fraud and improve security
You may be able to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features or shopping functions.
5. Email Marketing and Abandoned Cart Reminders
If you provide your email address or subscribe to our email communications, we may use your email address to send:
- Promotional offers
- Product updates
- Seasonal campaigns
- Abandoned cart reminders
- Review requests
- Customer service updates
- Order-related information
You may opt out of marketing emails at any time by using the unsubscribe link included in our emails.
Acegara does not currently use SMS marketing as part of its primary marketing communications.
6. Advertising and Analytics Partners
We may work with advertising and analytics partners such as Meta, Google, TikTok, Pinterest, Shopify, or similar platforms to measure advertising performance, understand website activity, show relevant ads, and improve our marketing.
These partners may use cookies, pixels, or similar technologies according to their own privacy policies.
Depending on your location, you may have the right to opt out of certain targeted advertising or data sharing activities.
7. How We Share Personal Information
We may share your personal information with third parties when necessary for legitimate business purposes, including:
- Shopify, which hosts and supports our online store
- Payment processors for secure payment handling
- Shipping and fulfillment providers to deliver your order
- Customer support tools to respond to inquiries
- Email marketing providers to send subscribed email communications
- Analytics and advertising partners to improve website performance and marketing
- Professional advisors, legal authorities, or regulators when required by law
We do not sell your personal information in the traditional sense. However, certain privacy laws may define some advertising or analytics activities as “sharing” or “selling” personal information. Where applicable, you may have the right to opt out.
8. Relationship With Shopify
Our store is powered by Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services.
When you use our website, your personal information may be collected and processed by Shopify to help provide and improve the shopping experience, process orders, support payments, prevent fraud, and deliver related services.
Shopify may process your personal information according to its own privacy policy and applicable data protection laws.
9. Third-Party Websites and Links
Our website may contain links to third-party websites, apps, payment providers, social media platforms, review platforms, or other external services.
We are not responsible for the privacy practices, security, content, accuracy, or policies of third-party websites or services.
We recommend reviewing the privacy policies of any third-party websites or services you choose to use.
10. Data Retention
We retain personal information for as long as necessary to provide our services, fulfill orders, comply with legal, tax, accounting, and reporting obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.
The length of time we retain information may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
11. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Please do not send sensitive payment information or confidential information to us through unsecured channels.
12. Children’s Privacy
Our website and services are not intended for children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.
13. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to request a copy of your personal information
- The right to opt out of marketing emails
- The right to object to or restrict certain processing activities
- The right to opt out of certain targeted advertising or data sharing activities, where applicable
These rights may not be absolute and may depend on your location and applicable law.
To exercise your rights, please contact us at:
Email: support@acegara.com
We may need to verify your identity before processing your request.
14. International Transfers
Your personal information may be transferred, stored, or processed outside the country or region where you live.
When we transfer personal information internationally, we take reasonable steps to protect your information in accordance with applicable data protection laws.
15. Managing Communication Preferences
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
If you unsubscribe from marketing emails, we may still send you non-marketing communications related to your orders, account, shipping, returns, refunds, or customer support.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or operational needs.
Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of our website after changes are posted means that you accept the updated Privacy Policy.
17. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us at:
Email: support@acegara.com
Brand: Acegara